Finacle Core Banking Services

• CIT has very strong credentials in the area of Core banking implementation, especially Finacle. With our team of Bankers, Domain / Product specialists & Subject Matter Experts combined with a rich experience and track record of working with Finacle and its customers for about 12 years now, we have built strong expertise in
  * End-to-End Core Banking and Channels Implementation
  * Product Development and Customisation Development.
  * Product / Application Interfacing and Integration services.
  * Product Validation and Testing Services.
  * Product Functional and Technical Training, Core team, end-users, executive management training. Version Upgrades/Migrations, Customisation, Reports, Interfaces Porting.
  * Database Mergers
  * Application Management and Support Services (L0, L1, L2 Support), rollout support.
  * Product, Domain and Process Consultancy, Application, Database, Migration Audits.
  * Today we are well entrenched in the Finacle customer eco-system and our Fiancle Core banking implementation delivery experts are sought after thanks to our assured, timely and quality delivery.

Digital / Channel Services

• Today, digital disruption is occurring at every level in the banking industry. As the world of Banking is transforming into a Truly Digital Experience for the users, it has become an imperative for banks to think in new and innovative ways, and to provide the power of convenience banking to users and yet maintain a unified Digital user experience. Our Digital / Channel Banking Team expertise Retail & Corporate Channel Banking, mobile banking, product implementation, product Customisation Development / Porting , WhatsApp Banking and Support.

Data Migration

• In certain large scale transformations of changes from legacy system to new system or in case of organisation mergers etc, data transformation and migration (ETL) of the legacy system data to the new application becomes the most critical activity in the overall transformation. Efficient and error-free transformation of data speeds up the implementation process considerably, thereby reducing the overall implementation timelines as well as associated costs. The main aim of the data migration process is to bring data from systems which will be deactivated / retired, or from complementary systems to the new application. Tools specialized in the extraction, transformation and loading of data (ETL) are used, resulting in process productivity, precision and quality. The availability of complete documentation regarding the structure and method of access to source data is of vital importance. Based on this documentation, a migration plan/strategy is defined, which contains the mapping for FROM/TO fields, way of data access, volumes, etc. The better the existing documentation of source data, the more productive and predictable the migration process will be.
  Customer Benefits
  * Documentation and clear identification of the anticipated migration requirements, mechanisms, restrictions and perceived risks.
  * Expected results are well defined and documented.
  * Releases users participating in the project to execute activities of greater added value.
  * More productive and faster process of implementation.
  * Data migrated from old to new system accurately (as-is, retaining the same quality) and with absolutely no disruption, maintaining business continuity of operation in the new system. Data migrated to the new application according to defined plan.

Application Management Services

• We work with our customers across the entire transformation journey and beyond. Post the transformation, we help our customers to support the applications, their users, and in turn their customers. Our support engineers combine the knowledge of our customers business with a wide range of support service options and help smooth the way through implementation glitches. In short we help the customer to get to know their systems and business intimately. From telephonic to remote support to providing dedicated on-site support resources, we keep our customer applications running smoothly and ensure business continuity at all times. Whether you run a small business or manage the operations for a large international organisation, we have the right support offerings that you need to ensure business continuity of operations.

Pre Audit Assistance

• The management system audit is always a time of high stress and anxiety for an organization, no matter how well prepared it is. Even though the requirements are clearly defined in relation to the audit, there is always room for subjective interpretations. It is possible that some unnoticed detail may slip through, jeopardizing all the effort that is put in. With the aim of minimizing risks and providing a state of calm for the customer at this important and decisive moment, we offer the Pre-audit Assistance service. Our consultant, specialized in the ISO 9001 standard, applies a checklist to ensure that everything is in order. Any anomalies are immediately identified and timely action plans for dealing with them can then be put into practice. There are many typical situations that deserve attention before an audit is conducted, such as the release of to-do tasks, alteration to action plan deadlines, security and system access, among others. Therefore when it comes to the audit, prevention is always better than cure. Customer Benefits
  * Passing on of good practices.
  * Specialized consultant support.
  * Assuring Preparedness for conducting audit.
  * Risk minimization.